Owner and Data Controller 


Electrominor, Lda

Owner's contact email: info@vluz.pt

 

You should read these Terms of Use and Privacy carefully before using the website www.vluz.pt. These Terms of Use and Privacy can be accessed through the hyperlink at the bottom of each page on our website. We advise the user to print and save a copy. 

Use of the www.vluz.pt website constitutes unreserved acceptance of these Terms of Use and Privacy, which include our Privacy Policy.  

These Terms of Use and Privacy are in addition to the special conditions valid for each type of product or service available on the site.


 Use

You agree to:   

(a) not use the website www.vluz.pt for illegal purposes or effects that may harm the rights of V.LUZ - LIGHTING + PROJECTS or third parties and, in particular, not use the site to distribute illegal or harmful information, or information that is considered disagreeable, discriminatory or offensive to V.LUZ - LIGHTING + PROJECTS or any third party;   

(b) not disturb access to the www.vluz.pt website, V.LUZ - LIGHTING + PROJECTS computer systems, alter the site, use it to transmit computer viruses, computer hacking, computer worms, etc., or commit unlawful acts that may be qualified as computer crimes;   

(c) not infringe any patent, trademark, trade secret, copyright, database right or other intellectual property right of any person or entity;   

(d) not assume the identity of any person or entity including, make false information or otherwise lie about your connection to a person or entity;   

(e) comply with these general conditions of use.  

 If you fail to comply with these obligations, V.LUZ - LIGHTING + PROJECTS reserves the right to immediately prohibit and block access to its website and network without compensation.

 

Website Information

Although V.LUZ - LIGHTING + PROJECTS has made every effort to ensure that the information included on the website www.vluz.pt is correct at the time of commissioning, V.LUZ - LIGHTING + PROJECTS cannot be held responsible for any errors or omissions or any information which may be incomplete, incorrect or may no longer be up to date.

 

Intellectual property / Copyright and trademark indication

Copyright and all property rights on the www.vluz.pt website and all its contents are reserved by V.LUZ - LIGHTING + PROJECTS. Company names, brands, and products or services displayed on the www.vluz.pt website may be the trademarks of their respective owners. 

 You are not granted any rights or licenses to use any trademarks and you agree not to alter, rent, lend, sell, distribute or create derivative works based on the content of the www.vluz.pt website and / or products and services available on the website www.vluz.pt, in whole or in part.


General

Any failure by V.LUZ - LIGHTING + PROJECTS to exercise or enforce any right or provision of these Terms of Use and Privacy shall not constitute a waiver of such right or provision. If any provision of these Terms of Use and Privacy is held by a court of competent jurisdiction to be invalid, the parties agree that the court shall attempt to enforce the parties' intentions reflected in the provision, and the remaining provisions of the Terms of Use and Privacy remain in effect. The titles used in these Terms of Use and Privacy are for reference purposes only and have no legal or contractual effect.


PRIVACY POLICY


Types of Data Collected

Among the types of Personal Data that the www.vluz.pt website collects, either by itself or through third parties, are: Email, First Name, Last Name, Usage Data, Cookie, Phone Number, address, business name, country, city, billing address, and various types of Data. Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory text displayed prior to the collection of Data.  Personal Data may be freely provided by the User, or, in the case of Usage Data, automatically collected using www.vluz.pt.  Unless otherwise specified, all Data requested by www.vluz.pt is required and failure to provide this Data may make it impossible for www.vluz.pt to provide its Services. Where www.vluz.pt specifically states that some Data is not required, users are free to stop communicating this Data without any consequences for the availability or operation of the Service.  

 Users who have questions about which Personal Data are required are welcome to contact the Owner.  

Any use of cookies - or other tracking tools - by www.vluz.pt or by third party service owners used by www.vluz.pt will serve the purpose of providing the Services requested by you, in addition to the other purposes described herein. document and the Cookie Policy.  

Users are responsible for any Third Party Personal Data that is obtained, posted or shared through this Service (www.vluz.pt) and confirms that they have the permission of such third parties to provide the Data to the Owner.


Data Processing Mode and Location


Processing Method

The Owner will take appropriate security measures to prevent unauthorized access, disclosure, alteration or destruction of the Data.   

The Owner assumes the implementation of appropriate physical, electronic and management processes to safeguard and help prevent unauthorized access to personal information and to preserve the security of the Data. These processes take into account the sensitivity of the information we collect, process and store and the current state of technology. Owner follows generally accepted industry standards to protect personal information submitted, both during transmission and upon receipt, including the use of electronic safes and tokenization services from outside service providers. However, no method of transmission over the Internet or a mobile device or online storage method can be considered 100% secure. Therefore, while the Owner may use commercially accepted means to protect personal information, he / she cannot, however, guarantee its absolute security and consequent use in a manner inconsistent with this Privacy Policy. The Owner assumes no responsibility for information that is disclosed as a result of transmission errors, unauthorized access by third parties or other causes beyond its direct control. The User is recommended to act responsibly as it should also play an important role in protecting their information. You should not share your username, password, or other sensitive information about your account with anyone. If the Owner receives instructions with username and password, they will always assume that these instructions have been changed beforehand. Data processing is performed using qualified computers and / or IT tools, following organizational procedures and means strictly related to the stated purposes. In addition to the Owner, in some cases the Data may be accessed by certain types of persons in charge involved with the operation of www.vluz.pt (administration, sales, marketing, legal administration) or outside parties (such as third party service providers), hosting company, IT companies, communications agencies) named, as necessary, as Data Processors by the Owner. The updated list of these parts may be requested from the Owner at any time.  


Legal Basis for Processing

Owner may process Personal Data relating to You if one of the following applies: 

- Users have given their consent for one or more specific purposes; Note: Under some laws the Owner may have permission to process Personal Data UNTIL YOU object to this action (opt-out) without having to rely on consent or any other legal basis below. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;

- The provision of the Data is necessary to fulfill a contract with the User and / or any pre-contractual obligations of the User; 

- Processing is necessary to fulfill a legal obligation to which the Owner is subject;

- The processing relates to a task that is performed in the public interest or in the exercise of an official authorization in which the Owner is invested; 

- Processing is necessary for the purpose of legitimate interests pursued by the Owner or a third party; In any event, the Owner will gladly cooperate to clarify the legal basis for processing, and in particular if the provision of Data is a mandatory requirement under law or contract, or a requirement to enter into a contract.


Place

Data is processed at the Owners' headquarters and any other place where the parties involved in the processing are located. 

Depending on your location data transfers may involve the transfer of User Data to a country other than your own. To find out more about the place of processing of such transferred Data users may check the section containing the details about the processing of Personal Data. 

Users also have the right to be informed about the legal basis of Data transfers to countries outside the European Union or to any international organizations governed by public international law or formed by two or more countries, such as the UN, and about security measures taken by the Owner to protect your Data.


If any such transfers occur, users may find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.


Retention Period

Personal Data will be processed and stored for as long as necessary for the purposes for which it was collected. Therefore: 

- Personal Data collected for the purposes related to the execution of a contract between Owner and User will be retained until such contract has been completely fulfilled; 

- Personal Data collected for purposes related to Owner's legitimate interests will be retained for as long as necessary to fulfill those purposes. Users may obtain specific information about the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner. 

Once the retention period expires, Personal Data will be deleted. Thus, the right to access, the right to delete, the right to correct and the right to data portability cannot be enforced after the retention period has expired. 

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given his consent for such processing as long as such authorization has not been withdrawn. In addition, the Owner may be required to retain Personal Data for a longer period of time when required to do so in order to comply with a legal obligation, or in accordance with a warrant from an authority.


The Purposes of Processing

User Data is collected to enable Owner to provide their Services, as well as for the following purposes: Access to third party service accounts, Contacting You, Viewing Content from External Platforms, Optimization and Distribution of traffic, tag management, Spam protection, Remarketing and behavioral purpose, Registration and authentication, Contact management and messaging, Interaction with live chat platforms, Interaction with social networks and external platforms, Interaction with collection platforms Data and other third parties, Thermal Mapping and Session Recording, Payment Processing, Non-EU Data Transfer and Statistics. 

 Users may obtain detailed additional information about such processing purposes and the specific Personal Data used for each purpose in the respective sections of this document.


Detailed information about the processing of Personal Data Personal

Data is collected for the following purposes and using the following services:

 

  • Contacting the User

    Mailing list or newsletters ( www.vluz.pt )

    By subscribing to the newsletter or marketing communications, the User's email address will be added to the contact list of those who may receive email messages containing information from commercial or promotional nature on www.vluz.pt. Your email address may also be added to this list as a result of your subscription to this service (www.vluz.pt) or after making a purchase upon your consent.

    Personal Data collected: Email and full name.

    Contact Form ( www.vluz.pt )

    By completing the Contact Form with their Data, users authorize https://longtimeago.pt to use these details to respond to requests for information, quotation or any other request as directed by title of the form.

    Personal Data collected: Email, full name and phone number.


  • Statistics

    The services contained in this section enable the Owner to monitor and analyze web traffic and may be used to track User behavior.

    Google Analytics (Google Inc.)

    Google Analytics is an internet analytics service provided by Google Inc. ("Google"). Google uses the data collected to track and review your use of this service (www.vluz.pt) to prepare activity reports and share them with other Google services.
    Google may use the data collected to contextualize and customize the ads in its own ad network.

    Personal Data collected: Cookie and Usage Data.

    Place of Processing: USA - Privacy Policy - Opt Out. Privacy Shield Participant.

 

 

  • Interaction with social networks and external platforms

    This type of services allows interaction with social networks or other external platforms, directly from the pages of this service (www.vluz.pt). Interaction and information obtained by www.vluz.pt are always subject to your privacy settings on each social network. If a service that allows interaction with social networks is installed, you can collect traffic data for pages where the service is installed, even when users are not using it.


    ShareThis (Sharethis Inc.)

    ShareThis is a service provided by ShareThis Inc. that displays a widget that enables interaction with social networks and external platforms, as well as shares content from www.vluz.pt.
    Depending on the configuration, this service may display third party widgets, such as social network managers where interactions are shared. In this case, the third parties who provide the widget will also be informed about interactions and Usage Data Usage on the pages where this service is installed.

    Personal Data collected: Cookie and Usage Data.

    Place of processing: USA - Privacy Policy.

 

  • Payment Processing Payment Processing

    Services allows www.vluz.pt to process payments by credit card, bank transfer or other means. For added security, www.vluz.pt provides only the information necessary to execute the transaction with the financial intermediaries operating the transaction.
    Some of these services may also enable timely messaging to you from www.vluz.pt such as email based invoices and other notifications.


    Paypal (PayPal Inc.)

    PayPal is a payment service provided by PayPal Inc., which allows users to make payments online.

    Personal Data collected: Various types of Data as specified in the service's privacy policy.

    Place of processing: See PayPal privacy policy - Privacy Policy.

 

  • Anti-Spam Protection

    This type of service analyzes traffic on this service (www.vluz.pt), potentially containing users' Personal Data, with the purpose of filtering out portions of traffic, messages and content that are recognized as spam.


    Google reCAPTCHA (Google Inc.)

    Google reCAPTCHA is a SPAM protection service provided by Google Inc.
    Use of reCAPTCHA is subject to Google's privacy policy and terms of use.

    Personal Data collected: Cookie and Usage Data.

    Place of processing: USA - Privacy Policy. Privacy Shield participant.

 

  • Registration and Authentication

    By registering or authenticating, the User allows this service (www.vluz.pt) to identify you and give you access to dedicated services. Depending on what is described below, registration and authentication services may be provided by third parties. In such cases, www.vluz.pt may access some Data stored by these third party services for registration or identification purposes.

    The Owner uses the information we collect from you and about you for a variety of purposes, including:

    • Processing and responding to your requests;
    • Understand the actions of users (Services visited, preferred features, usage patterns, etc.), improve the content and characteristics of the Services provided (such as customizing the content to the interests observed), process and complete transactions and make special offers; 
    • Administer the available Services and diagnose technical problems; 
    • Send communications at your request and which are of interest to you; 
    • Generate and review reports and conduct research on the basis of use and usage patterns of the Services; 
    • Provide customer support service; 
    • Give information and warnings about your account;
    • Performance of obligations and defense of rights in any agreements entered into between the User and Long Time Ago, including payments and collections. 

    Direct Registration (www.vluz.pt)

    You register by filling out the registration form and providing Personal Data directly to www.vluz.pt.

    Personal Data collected: city, date of birth, email, address, billing address, full name, phone number, country.

 

  • Transfer of Data Outside the EU

    The Owner is authorized to transfer Personal Data collected within the EU to third countries (ie any non-EU country) only in accordance with a specific legal basis. Any such data transfers will be based on one of the legal bases described below. Users may ask the Owner to know which legal basis applies to which specific service.


    Authorization-based data transfer abroad (www.vluz.pt)

    If this is the legal basis, users' Personal Data will be transferred from the EU to third countries only if the User has explicitly authorized the transfer after being informed of the possible risks due to the absence of an appropriate adequacy decision and safeguards.
    In such cases the Owner will inform users correctly and obtain their explicit consent through the www.vluz.pt Service.

    Personal Data collected: various types of Data.

 

  • Viewing content from external platforms

    This type of services allows you to view and interact with content hosted on external platforms, directly from and interacting with the pages of this service (www.vluz.pt). If this type of service is installed, it may collect web traffic data for the pages where the service is installed, even when users are not using it.


    Google Fonts (Google Inc.)

    Google Fonts is a typeface display service provided by Google Inc. that allows www.vluz.pt to embed such content on its pages.

    Personal Data collected: Usage data and various types of Data as specified in the service's privacy policy.

    Place of processing: USA - Privacy Policy. Privacy Shield participant.


    Google Maps widget (Google Inc.)

    Google Maps is a map view service provided by Google Inc. that allows www.vluz.pt to embed content of this type on its pages.

    Personal Data collected: Cookie and Usage Data.

    Place of processing: USA - Privacy Policy. Privacy Shield participant.


Users' Rights

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, users have the rights to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw their consent where they have given their prior consent to the processing of their Personal Data.
  • Object the processing of your Data. Users have the right to object to the processing of their Data if the processing is performed on a legal basis other than their consent. Additional details are provided in the specific section below.
  • Access your data. Users have the right to know if their Data is being processed by the Owner, to obtain disclosures about certain aspects of their processing and to obtain a copy of the Data being processed.
  • Check and request rectification. Users have the right to verify the accuracy of their data and to request that it be updated or corrected.
  • Restrict the processing of your Data. Users have the right, under certain circumstances, to restrict the processing of their Data for any purpose other than their storage.
  • Have your Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to require the deletion of their Personal Owner Data.
  • Receive your data and have it transferred to another controller. Users have the right to receive their Data in a structured format, commonly used and machine readable and, if technically feasible, to have it transmitted to another controller without any hindrance. This determination applies subject to the Data being processed by automated means and the processing being based on Your consent, a contract to which You are a party, or pre-contractual obligations under that Agreement.
  • File a complaint. Users have the right to complain to their competent Data Protection Authority.

Details on Right to Objection of Processing

In cases where Personal Data is processed in the public interest, in the exercise of an official authorization, in which the Owner is vested, or for purposes of legitimate interests pursued by the Owner, users may object. such processing by providing a reason relating to their situation, in particular to justify the objection.

Users should be aware, however, that if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time without providing any justification. Users may refer to the respective sections of this document.  


How to exercise these rights

Any requests to exercise users' rights may be directed to the Owner through the contact details provided in this document. These orders may be exercised at no charge and will be met by the Owner as soon as possible and in all cases within one month.


Cookie Policy

 Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service in accordance with the stated objectives. Some of the purposes for which Cookies are set may also require your consent.

Where the installation of Cookies is consent based, such consent may be freely withdrawn at any time by following the instructions provided in this document.


Technical cookies and cookies that serve aggregate statistical purposes


  • Activity strictly necessary for the operation of the service

    www.vluz.pt uses Cookies to save your session and perform other activities that are strictly necessary for the operation of www.vluz.pt, for example, traffic distribution.

 

  • Activity regarding preference recording, optimization and statistics

    www.vluz.pt uses Cookies to save browsing preferences and to optimize the user's browsing experience. These include, for example, those used for setting language and currency preferences, or those for managing first-person statistics used directly by the Site Owner.


Other Types of Cookies or Third Parties Setting Cookies

Some of the services listed above collect statistics on an anonymous and aggregated basis and may not require your consent or may be managed directly by the Owner - depending on how they are described - without the assistance of third parties.

If any third party operated services are listed among the tools below, they may be used to monitor your browsing habits - in addition to the information displayed on this and without the Owner's knowledge. Please refer to the privacy policy of the listed services for more detailed information.

 

How can you provide or withdraw consent to the installation of cookies?

In addition to what is set forth in this document, you can manage Cookie preferences directly from your own browser, and prevent - for example - third parties from installing Cookies.

Through browser preferences, it is also possible to delete Cookies you have installed in the past, including Cookies that may have saved your initial consent to install Cookies through this site. Users can find information on how to manage cookies in their most commonly used browser at the following address: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

For Cookies installed by third parties, users may manage their preferences and withdraw their consent by clicking on the removal link - if provided - or by contacting the third party.

Notwithstanding the foregoing, Owner informs that Users may follow the instructions provided in the following EDAA (EU) Link Initiatives, Network Advertising Initiative (US) and Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow users to select their tracking preferences for most advertising tools. Owner recommends that users use these features in addition to the information provided in this document.


Additional Information on theand Processing of Data


Legal Action

CollectionUsers' Personal Data may be used for legal purposes by the Owner, in court or in steps leading to possible legal action arising from misuse of this Service (www.vluz.pt) or the Related services. 

The User declares to be aware that the Owner may be obliged to disclose the Personal Data upon request of the duly authorized governmental authorities.


What happens if I do not disclose my personal data


Except as provided in the following section 4.2, the personal data we ask you to provide to us, including email address, address, telephone number, is required for the processing of your request and for purchase the products on this site in order to comply with obligations under applicable laws and regulations or to provide other services provided on this site and requests by you.  Refusal to provide us with any personal data may prevent us from processing your request for the purchase of products or for the provision of other services on this site, such as Customer Support.    

Failure to provide your personal data may justify our refusal to process your order for the purchase of products on this site or for the provision of services.  

Disclosure of your personal data beyond what is necessary to comply with legal or contractual parameters or to provide the services you request is optional and has no effect on your use of this site or its services and product purchases.     

We will let you know if your personal data is required or optional by marking with an asterisk (*) the required information. Failure to complete the optional data will not result in any penalty.   Disclosure of sensitive data is never requested and is prohibited.


Additional Information about Your Personal Data

In addition to the information contained in this privacy policy, www.vluz.pt may provide you with additional and contextual information about specific services or the collection and processing of Personal Data upon request.


System Logs and Maintenance

For operation and maintenance purposes, www.vluz.pt and any third party services may collect files that record interaction with www.vluz.pt (System Logs) or use other Personal Data (such as IP address) for this purpose.


Information Not Contained In This Policy

Further details regarding the collection or processing of Personal Data may be requested from the Owner at any time. Please see contact information at the beginning of this document. 


How “Track Me” requests are handled

www.vluz.pt does not support “Track Me” requests.
To determine if any of the third party services you use honor “Do Not Track Me” requests, please read the privacy policies.


Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by communicating to its users on this page and possibly within this Service www.vluz.pt and / or - to the extent practicable. technically and legally - sending notice to users through any contact information available to the Owner. It is strongly recommended that you consult this page several times regarding the last modification described at the bottom.   

If the changes affect processing activities performed based on your consent, the Owner will collect your new consent where required.


Legal Definitions and References


Personal Data (or Data)

Any information that directly, indirectly or in connection with other information - including a personal identification number - enables the identification or identifiability of an individual.


Usage Data

Information collected automatically through this www.vluz.pt (or third party services contracted on this Service (www.vluz.pt), which may include: IP addresses or domain names of computers used by users using www.vluz.pt, the Uniform Resource Identifier (URI) addresses, the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code that indicates the status of the answering server (positive result, error, etc.), country of origin, browser and operating system characteristics used by the User, various details of time per visit (for example, time spent on each page within the app) and details about the path taken within the application, with particular reference to the sequence of pages visited and other parameters about the user's operating system and / or IT environment.  


User

The person who uses www.vluz.pt which, unless otherwise specified, coincides with the Data Subject.


Data Holder

The individual to whom the Personal Data refers.


Data Processor (or Data Supervisor)

The natural or legal person, public administration, agency or other body that processes the Personal Data on behalf of the Controller as described in this privacy policy. 


Data Controller (or Owner)

The natural or legal person, public administration, agency or other body that, alone or in conjunction with others, determines the purposes and means of processing Personal Data, including security measures regarding the operation and use this Service (www.vluz.pt). The Data Controller, unless otherwise specified, is the Owner of this Service (www.vluz.pt).  


www.vluz.pt (or this Application)

The means by which User's Personal Data is collected and processed.


Service

The service provided by www.vluz.pt as described in the relative terms (if available) and on this site / application.


European Union (or EU)

Unless otherwise specified, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.


Cookie

Small units of data stored on your device.


Legal Information

This privacy statement has been prepared based on provisions of multiple laws, including the Arts. 13/14 of Regulation (EU) 2016/679 (GDPR - General Data Protection Regulation). The processing of information is guaranteed in accordance with Directive 95/46 / EC of the General Data Protection Regime. 


 This privacy policy refers only to www.vluz.pt, unless otherwise stated herein.

 

Last update: June 29, 2022